Shipping Policy
Last Updated: January 2026
At Mandirwood.com, we are committed to ensuring that every order reaches our customers safely, securely, and in excellent condition. We work with trusted courier and logistics partners across India to provide reliable shipping services and timely deliveries. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered to customers purchasing products through Mandirwood.com. The policy structure follows common Indian e-commerce practices similar to leading online stores.
Mandirwood is operated by SRIRAM WORLDWIDE ENTERPRISE, located at Upper Nathanpur, Near Jwalpa Mandir, Dehradun – 248005, Uttarakhand, India.
Once an order is successfully placed on our website, our team begins processing it for dispatch. Every product undergoes a quality check before packaging to ensure that it reaches you in the best possible condition. After verification and packaging, the order is handed over to our logistics partners for shipment and delivery. While we make every effort to dispatch all products in an order together, certain circumstances may require products to be shipped separately.
We take special care while packaging our spiritual and devotional products. Products are packed using protective materials and secure packaging methods to minimize the risk of damage during transit. Fragile items, decorative products, idols, and similar products may receive additional protective packaging where necessary.
Mandirwood currently ships to most serviceable pin codes across India. Delivery availability may vary depending on the location and the service coverage of our logistics partners. Customers can verify serviceability by entering their shipping details during checkout.
Orders are generally processed within 24 to 48 business hours after successful order confirmation. Once dispatched, delivery timelines typically range between 3 to 10 business days, depending on the destination, courier network, weather conditions, public holidays, and other operational factors. Deliveries to remote locations may require additional transit time. While we strive to deliver every order as quickly as possible, delivery timelines are estimates and cannot be guaranteed in every situation.
After your order has been shipped, you will receive shipping and tracking details through email, SMS, WhatsApp, or other available communication channels. Customers can use the provided tracking information to monitor the status and movement of their shipment until delivery.
In cases where the courier partner is unable to deliver the shipment on the first attempt, additional delivery attempts may be made. If the customer is unavailable, provides an incorrect address, or cannot be contacted after multiple delivery attempts, the shipment may be returned to our warehouse. Customers are requested to provide complete and accurate shipping information to avoid delays or failed deliveries.
Shipping charges, if applicable, will be displayed during checkout before payment is completed. From time to time, Mandirwood may offer free shipping promotions, minimum order value benefits, or special delivery offers at its sole discretion. Any applicable shipping charges will be clearly communicated before order confirmation.
Although we make every effort to ensure smooth and timely deliveries, Mandirwood shall not be held responsible for delays caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather conditions, transportation disruptions, government restrictions, strikes, public emergencies, or unforeseen logistics issues.
Customers are advised to inspect the package at the time of delivery. If the package appears tampered with, damaged, or incorrectly delivered, customers should contact our support team immediately with photographs and order details so that the matter can be investigated and resolved promptly.
Mandirwood reserves the right to modify, update, or revise this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. Customers are encouraged to review this policy periodically for updates.
Contact Information
For any shipping, delivery, or order-related queries, please contact:
SRIRAM WORLDWIDE ENTERPRISE
Upper Nathanpur, Near Jwalpa Mandir,
Dehradun – 248005, Uttarakhand, India
Phone: +91 6395491479, +91 7535806804
Website: Mandirwood.com